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Ways You Can Complain.
Your Agent will provide with a copy of our complaints leaflet and also has the facility to record your complaint and forward it by email to our office on your behalf
Call us and ask to speak to our complaints manager. You will then receive a return phone call from someone trained to deal with your complaint
email the complaints manager through complaints@handycashhomecredit.com
describing clearly your complaint and what you would like to see as a resolution to your complaint.
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
0800 023 4567