01QUICKEST
Call us
Speak directly with our team from 9am to 5pm, Monday to Friday.
01324 614082
We’re here to help
Let’s get you
Let’s get you
to the right place.
Whether you have a question about your account, need help with repayments or simply want to speak to someone, choose the option that works best for you.
Phone lines open Monday–Friday, 9am–5pm
Prefer to talk?Our team is available during weekday opening hours.
CHOOSE A CONTACT METHOD
Reach us in the way
Reach us in the way
that suits you.
For the quickest help, choose the contact option that best matches how you normally manage your account.
02EMAIL
Email us
Send us your question and our team will get back to you as soon as possible.
contactus@hc-hc.co.uk03PERSONAL
Contact your agent
Your local agent is available to provide personalised help with your account.
Use your usual agent contact details04ONLINE
Customer Portal
Sign in to your Customer Portal and select “Contact Us” to send a request.
Available through your portal
ACCOUNT & PRIVACY
Customer Portal account deletion
To request deletion of your Handycash: Customer Portal account and eligible app data, contact your agent or send us a message through the app. If you no longer have the app, you can still contact us by email or phone.
Request deletion without the app
Email contactus@hc-hc.co.uk with the subject “Customer Portal account deletion request”, preferably from the email linked to your account, or call 01324 614082. We will verify account ownership before processing your request. Please do not send your password or bank details.
We will delete eligible Portal account data and explain any lending, payment or transaction records we must retain for legal or regulatory reasons. Closing your Portal login does not cancel an existing loan.
Email an account-deletion request
FIND ANSWERS FASTER
Looking for something specific?
These pages may help you find the right information straight away.
OUR OFFICE
3E Wallace HouseHandy Cash Home Credit
Maxwell Place
Stirling FK8 1JU
OPENING HOURSMonday–Friday
9am–5pm